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Is this a COM mismatch error and if so, how do I fix it?” Communication error usuppored radio codeplug region software#After I select COM Port 3 in the software and I go back to check if it saved, the software still indicates COM 1 and COM 3 is still open to select. I selected COM Port 3 through the software, but the bottom left of the software indicates COM 1 and there is no way to change it. The radio is on while trying to do this but the results are the same if it is off. I get a “CANNOT CONNECT THE RADIO” error trying to read/write to the radio. My problem is I connected the radio to my computer but the software does not communicate to it. The programming software is a recent version, so the various support products do not cover it. If it is still unable to resolve your issue, pls feel free contact us.ĭear James I am having the same problem programming my RT22 radios as many others here like Rich who says “I am trying to program some RT22s. If you have trouble when you program your radio, pls read this blog for reference. Make sure your sofeware communication port is the same to this port. ①You need to check your software port and your computer port. Communication error usuppored radio codeplug region download#②Please down load the software in the same page Please note that there have the software and firmware, GPS and Non-GPS version, download the software as your radio model.ģ. when you read from radio it said “Invalid port number”, please check the communication port. ①Scroll Down the page, you will find there are three USB driver, if your radio is not RT3,RT8,HD1, just download the first one, if your radio is RT3 or RT8, pls download the middle, if your radio is HD1, I think it doesn’t need me to tell you Please check your software, you need to down load the correct software, including radios’s software and USB driver. If you have already turn on your radio, but it said “the model is wrong!” Ī few individual ones have the customized program for them, such as for HD1, rt87,RT6 RT84 and so on, you can check on:, if still have questions, please contact us for consultation through various channels, such as online chat, email, skype, facebook, whatsapp and so on.Ģ. Communication error usuppored radio codeplug region plus#Most of our radio is kenwood 2 pin device interface, the program cable is C9018A, such as H777,RT-5R,RT-B6,RT-5RV,R888s Plus and so on. ②Please check your program cable Make sure your program radio is suitable for your radio. ①Please make sure your radio is power on Today we will list a few common problem when we program radio.ġ.When you connect your radio with your computer by cable, and you try to read from radio, it noted that “please check whether the USB is occupied or not connected”, like the below picture. when they try to program their radios, thy will meet many kinds of problem. Some Simple Problems when programming radioĪS Most of our customers buy walkie-talkies and they want to programming the radios by themselves. ![]()
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